FAQ
BeMyNanny is a mobile application that helps parents quickly and securely find trusted, verified nannies for both short-term and long-term childcare needs.
The app connects families with experienced nannies, making the selection process simple, fast, and safe.
The app connects families with experienced nannies, making the selection process simple, fast, and safe.
1. Log into the app
2. Set your requirements (time, location, type of nanny)
3. Browse and select a suitable nanny
4. Submit a service request
5. Wait for confirmation
6. Complete payment within the app
7. The childcare service begins
2. Set your requirements (time, location, type of nanny)
3. Browse and select a suitable nanny
4. Submit a service request
5. Wait for confirmation
6. Complete payment within the app
7. The childcare service begins
Yes. BeMyNanny currently provides nanny services both within Armenia and internationally.
All nannies undergo a comprehensive multi-stage selection process conducted by HR specialists and a professional psychologist.
This process includes:
• Identity and document verification
• In-depth interviews
• Reference checks from previous employers
• Evaluation of experience and qualifications
• Individual psychological assessment developed by a licensed psychologist
We prioritize safety, professionalism, and reliability at every stage.
This process includes:
• Identity and document verification
• In-depth interviews
• Reference checks from previous employers
• Evaluation of experience and qualifications
• Individual psychological assessment developed by a licensed psychologist
We prioritize safety, professionalism, and reliability at every stage.
Yes. You can filter and browse nanny profiles to select the caregiver who best matches your needs.
What if I am not satisfied with the nanny?
You are free to select a different nanny for the booking.
What if I am not satisfied with the nanny?
You are free to select a different nanny for the booking.
Standard packages for one child:
• Up to 3 hours — 20,000 AMD
• 4–5 hours — 25,000 AMD
• 6–7 hours — 30,000 AMD
• 8–10 hours — 40,000 AMD
Separate pricing packages apply for more than one child.
• Up to 3 hours — 20,000 AMD
• 4–5 hours — 25,000 AMD
• 6–7 hours — 30,000 AMD
• 8–10 hours — 40,000 AMD
Separate pricing packages apply for more than one child.
Payment is completed securely within the app after the nanny confirms your booking request.
Yes. All transactions are processed securely within the application.
Yes.
• Cancellation 24 hours or more before the service start time — 100% refund
• Cancellation less than 24 hours before the service start time — 50% refund
• Cancellation 24 hours or more before the service start time — 100% refund
• Cancellation less than 24 hours before the service start time — 50% refund
Yes.
Yes. You must create an account and log in to search for and book a nanny.
Yes. You must create an account and log in to search for and book a nanny.
Yes. You may request one-time, evening, event-based, or ongoing childcare services.
Same-day bookings are possible depending on nanny availability.
Email: info@bemynanny.am
Phone: +374 99 190107
Our team responds as quickly as possible, typically within one to two hours during working hours.
Phone: +374 99 190107
Our team responds as quickly as possible, typically within one to two hours during working hours.
Email: info@bemynanny.am
Phone: +374 99 190107
Our team responds as quickly as possible, typically within one to two hours during working hours.
Phone: +374 99 190107
Our team responds as quickly as possible, typically within one to two hours during working hours.
Please contact our support team and provide the required documents along with details of your professional experience.
• Restart the application
• Update to the latest available version
• Contact support if the issue persists
• Update to the latest available version
• Contact support if the issue persists
We maintain high standards by:
• Conducting structured interviews
• Evaluating professional experience and qualifications
• Verifying references
• Implementing psychological assessments
• Collecting and reviewing parents’ feedback
• Conducting structured interviews
• Evaluating professional experience and qualifications
• Verifying references
• Implementing psychological assessments
• Collecting and reviewing parents’ feedback
Yes. Your feedback helps us continuously improve our service quality.